Letters from some of our satisfied

customers from all over the USA

These letters were completely unsolicited; however, permission was obtained to publish on this website.

My thanks to all of them and of course to all of our customers.

This is a very grateful thank you to Dan and all of the staff at Videotech.

My camera was totally dead and they had it fixed and fixed right within one

day of receiving it.  I was treated very honestly and fairly. You have my

permission to post this email in any form as a tribute to your quality work.

Tim Rondeau, Sr.

Chimacum, WA

 

Hi Dan,
 
I just wanted to thank you for getting my camera to work again!  I am so happy!
In fact, I was able to watch a tape that my sister had recorded back in 1993 when she first bought it and it had footage of some very special memories on it.  So thanks! again for all of your efforts to restore the camera to good working order.
 

DC

Dear Staff at Videotech,

I appreciate your quality of work and attention to great customer service. Your repair prices were lower than anywhere else I could find and your  FREE in-depth repair estimates where you actually disassemble a device in order to precisely identify the problem is simply wonderful. I will recommend your company to any of my friends who need video repair work.

Note to web designer: You should consider adding space on your main page for customer testimonials to the quality of your work. That way, visitors will hear from happy customers like me - maybe it'll draw you even more business.

Best of luck,
Don
Everett, WA

 

From Liz in New Mexico:

Dear Wayne and everyone else at Video Tech.....

THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU :-))

THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU :-))

and so on and so on... great job fixing my Ricoh R-87H, I received it yesterday, it was in great shape thanks to some obvious expert packing and I even like the Sony door better!  I went and shot some video yesterday and everything works great.

I guess I said thanks already but I have this "thang" about customer service and you guys really demonstrated yours!!

Liz T. in New Mexico

I maintained the actual formatting of the above letter as much as the browser will allow.
I said it to Liz I'll say it again, you are very welcome .

 

From Ken In New York City NY,

Wayne, Hi. You guys are really great!
Video Tech did a real professional job-returning parts, including checklist, shipping, turnaround time, receipt, etc.

New York's repair guys don't display Video Tech's level of professionalism, even though they can fix the things.

I give you my permission to use this letter as my endorsement of Video Tech's capabilities.
regards, kb

From Sue in Kent Washington,

    Dear Dan,

        I wanted to thank you for the service to our family's videocam this past week. I commend you on your communication throughout the process, keeping us posted on how it was coming along by phone and voicemail. We received it back on Friday, October 23, just days after having mailed it to you..

    Sue

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Video Tech Services, Inc.
7908 35th Ave SW
Seattle, WA  98126
Tel. 1-206-935-6326
Toll Free 1-866-935-6326
 


Last Updated: Tuesday, 10 April 2007 04:05 AM